Privacy Policy

Last Updated: November 27, 2025

Privacy Policy for YAY Win

At YAY Win, we are committed to protecting the privacy and personal information of our users in Pakistan. This comprehensive Privacy Policy outlines how we collect, use, store, and protect your data.

Information Collection Practices

We collect personal information through various channels: 1. Direct Collection

• Registration forms

• User account creation

• Contact submissions

• Customer support interactions

2. Automatic Collection

• IP addresses

• Browser type

• Device information

• Website interaction logs

• Geolocation data

Types of Personal Information Collected

• Full name

• Contact details

• Date of birth

• Email address

• Phone number

• Residential address

• Payment information

• Identification documents

• Transaction history

Purpose of Data Collection

We collect and process personal information for:

• Account management

• User authentication

• Payment processing

• Customer support

• Fraud prevention

• Personalized user experience

• Marketing communications

• Regulatory compliance

Legal Basis for Data Processing

Our data processing aligns with:

• Pakistan Electronic Transactions Ordinance

• Personal Data Protection Act guidelines

• International data protection standards

Data Security Measures

1. Technical Protections

• 256-bit SSL encryption

• Secure cloud server infrastructure

• Regular security audits

• Multi-factor authentication

• Advanced firewall protection

2. Access Controls

• Role-based user permissions

• Restricted data access

• Employee confidentiality agreements

• Regular access reviews

Third-Party Services Integration

We utilize trusted third-party services:

• Google Analytics

• Payment gateway providers

• Email marketing platforms

• Affiliate network tracking

Note: Third-party services are contractually obligated to maintain strict data protection standards.

International Data Transfers

We ensure comprehensive protection during cross-border data transfers through:

• Standard contractual clauses

• Data localization considerations

• Compliance with international privacy frameworks

User Rights and Control

Pakistani users have the following rights:

• Right to access personal data

• Right to request data deletion

• Right to object to data processing

• Right to data portability

• Right to restrict processing

Cookie Policy

We use various cookie types:

• Essential cookies

• Performance cookies

• Functional cookies

• Targeting/advertising cookies

Users can manage cookie preferences through browser settings.

Data Retention Policy

• Personal data retained for active account: Maximum 7 years

• Inactive accounts: Data deleted after 24 months

• Transaction records: Retained for 5 years per regulatory requirements

Marketing Communications

• Users can opt-out of marketing communications

• Unsubscribe links included in all promotional emails

• No unsolicited marketing without explicit consent

Compliance and Reporting

Potential privacy concerns or data breaches will be:

• Immediately investigated

• Reported within 72 hours

• Communicated transparently to affected users

Contact Information

For privacy-related inquiries, please contact: Email: [email protected] Phone: +923456789012 Address: Suite 567, DHA Phase 5, Lahore, Punjab 54792 Online Contact: Contact Us Page

Policy Updates

We reserve the right to update this Privacy Policy. Significant changes will be communicated via:

• Website notifications

• Email communications

• Updated policy version

Governing Law

This Privacy Policy is governed by the laws of Pakistan, with jurisdiction in Punjab province. By using YAY Win, you acknowledge understanding and accepting these privacy terms. Review our Terms and Conditions